Privacy policy

GENERAL TERMS AND CONDITIONS OF USE OF VITROCOFFEE.COM WEBSITE

We inform you that COFFETEK LTD (VAT GB945632995), which has its address at Unit 1, Portishead Business Park -Old Mill Road, Portishead – Bristol, BS20 7BX, is the owner of the website www.vitrocoffee.com

These general terms and conditions of use of “vitrocoffee.com” regulate the surfing through the site.

COFFETEK LTD is authorised to modify these general terms and conditions of use at any time and without the need for prior notice. The above provision will not affect the specific contracting terms and conditions of the product or services contracted by validly registered users.

These terms and conditions of general use will be applied to both the surfing with exclusively informative purpose and, in its case, to the surfing that includes hiring of products or services; however, in the latter case, the specific conditions for contracting products or services that must be expressly accepted shall also be applied.

 

Personal data protection policy. In accordance to the General Data Regulation (EU) 2016/679 (GDPR), we inform you that the personal data provided when filing and sending the forms published on this website will form part of the records of COFFETEK LTD (VAT GB945632995).

These personal data will be treated with legal basis in Section 6.1 of Regulation (EU) 2016/679, with the following purposes:

  1. Management of user information requests (Section 6.1 a) GDPR)
  2. Sending of promotional and, in general, commercial information related to products and/or services supplied or provided by COFFETEK LTD or by any of the companies of Azkoyen Group, in accordance with current legislation (Section 6.1 f) GDPR)

Mandatory or optional nature of the requested data? The mandatory data for each form is identified as such with the “*” badge. Refusal to provide such information will prevent communication with the user and, where appropriate, the inability to provide the information and/or technical assistance requested.

To whom do we disclose personal data? COFFETEK LTD will only transfer personal data to:

  • Those thirds, public bodies and institutions of the General State Administration, as well as local administrations, including judicial courts and tribunals, being legally compelled to disclose the information required.
  • Nearest official Operator to manage the contracting of our products and services, and to properly performance the contract or relationship which the data subject is party.
  • Others companies of the Azkoyen Group.

How much time will be the data retained and treated? The personal data obtained through the contact form for information request, will be retained only for the time necessary to attend the requests posed.

Nevertheless, if you as data subject have facilitated the information in order to commercial prospecting purposes based on legitimate mutual interests pursued, the data shall be necessary stored till the moment you decide to revoke the consent given.

Which security measures are implemented to protect your personal data? The processing of the personal data provided will be carried out following the necessary technical and organizational measures to avoid the loss, wrong use, alteration and unauthorised access to them, taking into account the state of the technology, the nature of the data and the risk analysis carried out.

How can I exercise my data subject’s rights? If you wish to revoke this consent or exercise the rights of access, rectification, deletion, opposition, limitation and portability, please send a written request to the following postal address: Unit 1 Unit 1, Portishead Business Park -Old Mill Road, Portishead – Bristol, BS20 7BX, or by mail to the following address securityresponsible@vitrocoffee.com.

The request must include: name and surname of the interested party; copy of the National Identity Document, passport or other valid identification document of the interested party and, where appropriate, of their representative, as well as the capacity of the representative; domicile for notices and specification of the purpose of the request.

In the event that the interested party considers that the above rights have not been met in accordance with current legislation, he/she may submit the corresponding claim for protection of rights before the correspondent Data Protection Agency.

 

Intellectual and industrial property.- All content displayed on the website “vitrocoffee.com” and especially, designs, texts, graphics, logos, icons, buttons, software, trade names, trademarks, industrial drawings or any other signs susceptible to industrial and commercial use are subject to intellectual and industrial property rights of COFFETEK LTD or, where applicable, of third-party owners who have duly authorised their inclusion on the website.

Under no circumstances shall it be understood that any license or waiver, transfer, total or partial assignment of said rights is granted or any right or expectation of right is conferred, and especially, of alteration, exploitation, reproduction, distribution or public communication about said contents without the prior express authorization of Coffetek Ltd or of the corresponding holders.

Only the setting of links to the home page of the website “vitrocoffee.com” is authorised. The use of “deeplinking” or similar techniques is expressly prohibited.

Obligations of the user.- In general, the users agrees to comply with these conditions of use and, where appropriate, the particular conditions that were applicable, as well as to comply with the special warnings and instructions contained therein or in any other place of the website, and always act in accordance with the law, good customs and the requirements of good faith, using due diligence to the nature of the service, refraining from using the website in any way that may prevent, damage or deteriorate the normal functioning of the same, the goods or rights of COFFETEK LTD, its suppliers, collaborators, users or, in general, any third party.

The user agrees, in the use of this website, as well as in the provision of services, with an enunciative and non-limiting character, to:

  • In case of using forms, to provide truthful data.
  • Do not use false identities or impersonate others in the use of the website.

 

Exemption of guarantees and responsibility. – Access to “vitrocoffee.com” website may be occasionally suspended or restricted to allow repairs, maintenance or the introduction of new facilities or services. COFFETEK LTD will make reasonable efforts to limit the frequency and duration of said suspension or restriction. However, it may suspend, withdraw or partially or totally cancel the contents and services not subject to specific contracting at any time and without the need for prior notice. The above provision shall not affect those services specifically contracted by registered users and that will be governed by their corresponding contractual terms and conditions.

The Internet connection required to access the service is not in any case provided by COFFETEK LTD Users are hereby informed that communications through open networks are not secure and that it is the user’s responsibility to adopt all appropriate technical measures to reasonably control these risks and prevent damage to their equipment, loss of data and theft of confidential information. To this end, updated malware detection systems must be kept, as well as updated security patches of the corresponding browsers used. For more information, contact your Internet Access Service Provider.

COFFETEK LTD shall not be liable for the damages that may arise from, without limitation: (i) Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the Users’ computers and computer equipment, motivated by causes not attributable to COFFETEK LTD, which prevent or delay the provision of services or surfing through the system; (ii) Delays or blockages in use caused by deficiencies or overloads of the Internet or in other electronic systems; (iii) That may be caused by third parties through intrusions not attributable to COFFETEK LTD.; (iv) Impossibility to provide the service or allow access for reasons not attributable COFFETEK LTD, either due to the user, third parties, or in cases of force majeure.

The links contained on this website may be directed to third-party websites. COFFETEK LTD shall not assume any responsibility derived from the connection, contents, information or services that may appear on said sites, which shall have an exclusively informative nature and which in no case imply any relationship between COFFETEK LTD and the persons or entities holding such content or owners of the sites where they are located.

 

Applicable law and jurisdiction.- The terms and conditions that govern this website and all the relationships that may arise are safeguarded by the Spanish legislation.

Any dispute that may arise from the access or use of this website shall be subject to the exclusive jurisdiction of the courts of Bristol (United Kingdom).